AT MOHEGAN SUN
At Mohegan Sun, it's about establishing a career, not just a job. Deal yourself a winning hand in Table Games, keep a watchful eye in Security, make a memorable show in Entertainment and more. The possibilities are endless.
ARENA - SECURITY/USHERS
Help our guests make the most of their entertainment experience by becoming part of our Arena security and usher staff. From assisting with seat locations and ticket scanning to enforcing Arena policies, our ushers and security team play the lead role in keeping guests safe while seeing their favorite stars.
CASINO ACCOUNTING AND FINANCE
Got a head for numbers? Then you just might fit into the equation in our Casino Accounting & Finance departments. You'll find our Casino Accounting team members all over Mohegan Sun - in state-of-the-art count rooms, handling wagers in the Race Book, redeeming chips, taking care of guests' credit transactions and auditing the numbers from all the various Mohegan Sun casino departments. Team members in our Finance department help generate daily, weekly and monthly financial results for Mohegan Sun, forecast revenues and provide in-depth analysis of financial results and budgets.
Today's corporations and organizations want to get a lot of bang for their buck. Our Convention Services staff makes certain guests will have everything they need to get down to business. Convention Services specialists expertly handle the booking, planning and management of the countless details that add up to a productive meeting. Just a few of those details include: the setup and operation of high-tech presentation tools; providing guidance on meeting programs, agendas and seating strategies; orchestrating customized catered and themed events; and even the artful integration of leisure activities into the mix. At Mohegan Sun, nothing about our convention services can be described as business-as-usual.
Our Engineering team members keep Mohegan Sun functioning safely and smoothly by providing routine and complex maintenance. Positions encompass general maintenance, electrical, carpentry, painting, HVAC, groundskeeping and other state-of-the-art systems on property. Thanks to their hard work, Mohegan Sun looks as amazing as it does.
While the star appeal makes a memorable show, the behind-the-scenes efforts of our Entertainment staff is truly what makes it happen. The high-energy Entertainment staff at Mohegan Sun allows us to present an incredible variety of acts at Mohegan Sun Arena, The Cabaret Theatre and Wolf Den by handling tasks such as booking, ticket sales, stage setup, flooring, lighting and sound. There's no business like show business and no one does it quite the same as Mohegan Sun.
ENVIRONMENTAL SERVICES (EVS)
Our EVS team members keep Mohegan Sun spotless and shining with scrupulous attention to detail – cleaning, sweeping, vacuuming, polishing and disposing of trash. They are the reason Mohegan Sun enjoys its stellar reputation for superior customer service and a beautiful property.
FOOD AND BEVERAGE
What do a cup of coffee and a six-course, four-star, gourmet meal have in common? At Mohegan Sun, they're all served up wonderfully, thanks to our exceptional Food & Beverage team members. That's why every Mohegan Sun customer wins at our tables, bars, delis, catered events and food courts. The only thing that beats the quality of our food is the quality of the people who prepare and serve it.
The only thing better than working with our guests is working with our team members. In Mohegan Sun's Human Resources department, you have a wide variety of ways to do just that. Our Human Resources team members are responsible for listening to team members' concerns and communicating with them, training team members, implementing team member satisfaction programs, coordinating compensation and benefits, overseeing Eagleview Employee Center and much more. If you have a lot of energy, creativity and enjoy helping other people, this could be the department for you.
The sheer sophistication of our 34-story hotel at Mohegan Sun may attract people to stay here for the first time. However, it's our courteous and unwavering attention to even the smallest detail that keeps guests coming back. It takes talent and committed people along every step of the way. From the initial check-in, concierge services, bell staff and housekeeping to room-service, our staff is all part of making guests feel like the most important people in the world. No matter where your talent lies, Hotel Operations can match you with a rewarding opportunity.
HOTEL SALES AND MARKETING
As an team member in our Hotel Sales & Marketing department, you will work to promote the world-class experience that our 34-story luxury facility provides including its 100,000 square feet of meeting and function space and cutting-edge amenities. Day-to-day needs include direct sales via phone, email and direct guest contact, development of promotional presentation and publicity programs across a variety of media. You may also provide guided tours for potential clients, all while continuously collaborating with event and meeting planners. If you are outgoing with an innate sense of promotional savvy, this could be the professional opportunity of a lifetime.
Mohegan Sun is a state-of-the-art entertainment and gaming destination which requires a knowledgeable Information Technology staff to keep everything up, running and online. Information Technology team members have just as much to do with our customer service as our front-of-house team members. Information Technology reaches every corner and every service at Mohegan Sun, and helps to provide a fast, smooth, easy experience for our guests, whether at a swipe-card kiosk, a restaurant's ordering systems or our continually-updated website. Information Technology positions require certain levels of technical experience and many team members have enhanced their skills while at Mohegan Sun and climbed the ladder to even greater success within their area.
Our Marketing staff is dedicated to delivering a premier experience to each and every guest that visits Mohegan Sun. Player's Club representatives meet, greet and assist Mohegan Sun guests at our Player's Club booths located throughout the casino floor. Executive Hosts, Relationship Marketing Executives and Player Development teams serve as liaisons between the casino and our guests, offering a high level of service and assistance to our valued guests. Behind the scenes, our VIP Services staff of Operators and Reservationists communicate with incoming callers, directing calls and making reservations.
Think a place as astounding as Mohegan Sun sells itself? Well, almost. It still takes a lot of hard work from our Marketing staff. They coordinate all Mohegan Sun advertising and public relations efforts, including television, print and radio commercials, as well as press conferences. Not to mention promoting Mohegan Sun to musicians, entertainers and sports agents. The Marketing department also oversees massive direct mail efforts aimed at new guests and our Player's Club members including exciting monthly promotions and giveaways of cash and valuable prizes.
There's a lot to see at Mohegan Sun. Just about everything within sight has traveled through our Materials Management department. From fresh food to furniture to one-of-a-kind souvenirs and gifts, our Materials Management staff makes sure everything's bought, sold and handled perfectly. Team members in our Purchasing department handle the approval and paperwork process for anything and everything that Mohegan Sun buys. Warehouse team members receive, store and transport items large and small. The Retail department staffs and services our shops as well as Mohegan Sun's own on-site gas station.
If you choose to be a part of our Race Book staff, you will work in a state-of-the-art facility offering the latest innovations in betting technology. Mohegan Sun's Race Book is truly an exciting place to be.
Keeping a watchful eye over everything that happens at Mohegan Sun, our Security team members ensure a safe, secure and fair experience for every guest and team member. Security Officers are among the first people our guests see and must be friendly, disciplined and vigilant. Besides protecting our guests, Security Officers also go above and beyond the call of duty and provide services such as escorts to cars, directions and medical attention.
Slots are a huge attraction at Mohegan Sun and our Slot Operations team members are a huge reason why. Whether it's making sure more than 5,000 slot machines are working perfectly, testing new machines or even reserving a customer's favorite machine, Slot Operations team members ensure that every Mohegan Sun slots player enjoys a winning combination of fun, enjoyment and unsurpassed service.
Are you quick on your feet, like to have fun and want to work in a fast-paced environment that lets you meet a variety of people? Then deal yourself a winning hand in Mohegan Sun's Table Games department. As the front line of the Mohegan Sun experience, our dealers offer a fun, friendly gaming experience to thousands of guests every day. Some of the many table games Mohegan Sun offers are Blackjack Bonanza, Roulette, Craps, Baccarat, Pai Gow tiles, Pai Gow poker, Spanish 21 and much more.
Getting around Mohegan Sun is quick and easy with the help of our top-notch Transportation team. From valet parking to shuttling guests from one end of the property to the other, it's the responsibility of our friendly, efficient Transportation team members to make certain guests get where they're going as quickly as possible, with no waiting and no hassles. If you possess automotive maintenance qualifications, you may want to consider our Fleet Maintenance division, who keep us all moving.
Want to be a Table Games Dealer but have no experience? No problem. Mohegan Sun offers free dealer training for interested candidates without table game experience. Learn in-demand, valuable skills at no cost.
Requirements for consideration into Mohegan Sun's dealer school include:
- Must have excellent interpersonal skills & enjoy interacting with the public
- Must have satisfactory previous/present job performance
- Must be able to speak and understand English effectively
- Must pass oral interview and pass a basic math test
Dealer school typically lasts from 8 to 12 weeks, based on games being offered. Strict attendance policies apply. Satisfactory completion of a class does not guarantee a dealer position. New dealers will begin as seasonal hires and as openings occur, may be offered part-time or full-time status.
Look for dealer school availability by selecting current openings.
Recruiting efforts for international candidates are conducted on a year-round basis under the following visa categories:
- H-2B Visa
- J-1 Work and Travel Visa
- J-1 Internship Training Visa
Previous international programs have included participants from Poland, Lithuania, Brazil, South Korea, Argentina, Philippines, China and Thailand. Job placement varies based on season and visa programs. All candidates are interviewed directly by Mohegan Sun before acceptance into the program.
Candidates who wish to apply for available positions in our international program should contact Direct International Exchange—the exclusive international recruiters used by Mohegan Sun. Please direct all inquiries, questions and comments to email@example.com or visit their website at www.directee.org.
Are you a college student interested in doing an internship at one of the top destinations in the world? With a staff of 10,000-plus team members, state-of-the-art equipment and an atmosphere like no other, Mohegan Sun is the perfect place to gain extensive experience and knowledge to expand your professional career.
The following areas offer limited internship and externship programs to qualified applicants:
- Human Resources
- Information Technology
- Business Administration
- Sports & Entertainment
- Regional Marketing
Undergraduates pursuing careers in the fields above who are interested in pursuing an internship or externship at Mohegan Sun should visit our career site and apply for "Internships at Mohegan Sun."
NATIVE AMERICAN PREFERENCE
Mohegan Sun is committed to Native American* preference and is an Equal Opportunity Employer. Native American applicants applying online should be sure to list their tribe and enrollment number in the required fields. Verification of enrollment will take place.
All Native American applicants interested in employment opportunities at Mohegan Sun should contact Michael Murphy at Mmurphy@mohegansun.com.
*Native American means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States or the State of Connecticut.