EMPLOYEE SUCCESS STORIES
AT MOHEGAN SUN
Jessica joined Mohegan Sun back in 2008 as a Housekeeping Office Assistance and through her dedication and attention to detail she has worked her way up the organization from a Banquet Server to most recently a Banquet Shift Manager where she has been taking care of the convention customer in every aspect of service execution. Jessica models the Spirit of Aquai everyday as she has worked alongside the banquet team in a leadership capacity to deliver the highest in service to our meeting guest.
"My beginning at Mohegan Sun started straight out of high school, with the intention to just earn money while going to college. I quickly embraced the Spirit of Aquai and found the culture of Mohegan Sun not only refreshing but it helped me fuel my passion to provide the best possible service and experience to not only our guests but to coworkers as well. Throughout my years with the company, holding various positions, including restaurant service, housekeeping and banquets, I have found support from team members and management alike. The teams in each department have helped foster my growth by giving me the tools necessary to continuously strive for perfection and learn new aspects of the every changing industry while encouraging me to be the best that I can be."
Jeff Hamilton began his career at in June 2004 where he worked in the Human Resources Department as an Employee Relations Counselor. He was later promoted to HR Communications Manager and then decided to learn something new by accepting the position of Advertising Manager. Jeff returned back to the Human Resources Department as the Director of Compensation and Benefits and was quickly promoted to VP of HR. In 2015, he was again promoted to the Assistant General Manager and most recently accepted the position of Mohegan Sun’s President and General Manager.
“Mohegan Sun has not just been my job for the last 16 years, it has been my passion! Mohegan Sun creates an environment where it is easy for Team Members to not only love their job, but also the people they work next to. Through all of my positions here and the different responsibilities, in every single one of them I was able to work next to a bunch of great people. I was also able to be myself and have a great time while doing my job. I always tell people, at Mohegan Sun, our main business is selling fun and as a Team Member, regardless of your position or department, the employee culture always allows us to smile, laugh and enjoy what we do each and every day. Our team works hard, but we always have fun doing it!"
Erica Tessier began her career at Mohegan Sun as a VIP Receptionist in October of 1996 and within a month she was promoted to VIP Supervisor. In 1998, Erica became an Executive Host and within just a few years she was asked to join the department's management team. She continued to earn multiple promotions in the department until 2005 when she became Director of Executive Hosts. Her position expanded in 2010 to include Director of the Player's Club department, and the following year she became Director of Consumer Promotions, overseeing the Player's Club and Consumer Promotions teams..
In 2017, Erica was promoted to the Vice President of Marketing at Mohegan Sun Pocono in Wilkes-Barre, Pennsylvania where she was responsible for overseeing marketing strategy and execution for all consumer and casino communications. In January 2019, Erica began her role as the VP of Corporate Marketing for MGE, where her primary responsibility is to work with all MGE properties and joint ventures to ensure thorough knowledge of marketing programs, campaigns and practices.
"What I have loved most about working for Mohegan Sun is that despite my various roles, responsibilities and locations, I have been surrounded by people with the shared goal to create exciting and memorable experiences for our guests and team members. The Core Values and the culture are not only what attracted me to Mohegan Sun, but they are what keeps me here day after day, year after year. I cannot imagine working for another casino or company – I have truly found my home and my family at Mohegan Sun."
Dan Webster started with Mohegan Sun back in October of 1996 as an HVAC (Heating Ventilation and Air Conditioning) Mechanic in the Engineering Department. Dan earned promotions to HVAC/Stationary Engineer Supervisor, Central Plant Manager and currently serves as Vice President of Facility Operations. Dan credits Mohegan Sun with providing him the resources and opportunities to gain more knowledge and experience in his chosen field:
"Mohegan Sun has provided me with valuable opportunities to further my career, whether it was the classes made available through ECSU, the tuition reimbursement program, numerous training classes offered through our in-house Training Department, technical training received through the Engineering Department, or the many lessons learned by simply being a part of the Mohegan Sun Team for going on 18 years, I have found that through hard work and remaining focused, all of the tools needed to excel are provided for you at Mohegan Sun."