Mohegan Sun recognizes that for most people gambling is a social or recreational activity, something that is fun and entertaining. For others, gambling can cause problems and becomes uncontrollable and is no longer a choice. Mohegan Sun is committed to educating our employees to recognize problem gambling behaviors and providing guests with information and resources to help themselves and others.
Pledge to Our Patrons
TO PROMOTE RESPONSIBLE GAMBLING
We will make information available promoting responsible gambling and where to find assistance, including a toll-free help line number.
TO PREVENT UNDERAGE GAMBLING
We will make diligent efforts to prevent underage individuals from participating in any online gambling or sports betting.
TO ADVERTISE RESPONSIBLY
We will ensure that our advertising and marketing will:
- Contain a responsible gambling message and/or a toll-free help line number.
- Reflect generally accepted contemporary standards of good taste.
- Strictly comply with all jurisdictional standards to make no false or misleading claims or create a suggestion of financial certainty.
- Not target vulnerable Patrons, including those who have decided to self-exclude.
- Not target minors.
Pledge to Our Employees
- We will educate all employees on responsible gambling.
- We will train employees on responsible gambling and provide ongoing refresher training, bulletins, and other informational material. Employee training will highlight the differences between responsible gambling and gambling that is problematic.
- We will implement communications programs for employees to improve their understanding of responsible gambling and related policies and procedures.
Tips for Safer Gambling
BE HONEST WITH THOSE YOU LOVE ABOUT THE TIME AND MONEY YOU HAVE SPENT GAMBLING
If you find yourself struggling to be honest about what you have spent or how you are spending your time, consider getting some help.
EXPECT TO LOSE AND TREAT ANY WINNINGS AS A BONUS
Treat gambling just like going to a concert or going out to eat, do not expect to get your money back at the end.
SET A MONEY LIMIT AND STICK TO IT
Have a look at your finances and see how much you could spend without jeopardizing other responsibilities. Click on the following link to understand your Cost2Play.
HAVE OTHER HOBBIES AND INTERESTS
Make sure that you keep up with other activities, so that gambling does not become your main pastime.
SET A TIME LIMIT AND STICK TO IT
Decide on a time when you will leave the venue or website, to help you stick to your budget.
QUIT WHEN YOU ARE AHEAD
Do not assume you are on a lucky streak and keep gambling.
When It's No Longer A Game
Problem gambling is any gambling, betting, or wagering that causes family, financial, legal, emotional, or other problems for the individual, their family, or others. Gambling problems can be mild, or quite severe, and can worsen over time.
Are you concerned about a potential gambling problem? Take the ten-question self-assessment.
- Have you been preoccupied with thoughts of gambling while doing other things that require your attention?
- Have you been restless or irritable when unable to gamble?
- Have you hidden your gambling from family members?
- Has gambling created conflict and unhappiness in your life?
- Have you tried to stop gambling but have not been able to?
- Have you gambled to obtain money to pay debts or solve other financial problems?
- Have you needed someone else to bail you out of a gambling debt?
- Have you ever borrowed money and not paid it back as a result of your gambling?
- Have you been unable to pay bills due to gambling losses?
- Have you ever thought you might have a gambling problem?
If you answered 'yes' to any of the questions, you may be at risk for developing a gambling problem. The more questions answered 'yes,' the greater the likelihood you may have a gambling problem.
Myths Associated with Gambling
Players often believe in false myths regarding gambling. Recognizing gambling myths is an important way to help make smart choices. While this is by no means an exhaustive list of gambling myths, some of the commonly held ones are:
- A player’s luck changes the more he/she/they gamble(s).
- If a player increased the value of his/her/their bets, he/she/they will win money back.
- That a player can have a lucky day.
- Tracking previous results can help a player forecast the coming results.
- That a player can develop a special strategy that will help him/her/they win.
- Knowing a game well will increase a player’s chances of winning.
- It is not possible to become addicted to something like gambling.
- To be a problem gambler a player must gamble every day.
- If a player can afford to gamble, then he/she/they cannot be a problem gambler.
- Only irresponsible people become addicted to gambling.
- Problem gambling is easy to recognize.
Together We Can Make A Difference
If you or someone you know in Connecticut may have a gambling problem, call the Connecticut Council on Problem Gambling Helpline: 1.888.789.7777. It is free, confidential, and available 24 hours or visit CCPG.ORG/CHAT. Visit the Council's website at ccpg.org to access additional information on problem gambling.
If you are seeking help outside of Connecticut, contact the National Problem Gambling Helpline for referral to resources in your area. Call/text 1.800.522.4700 or chat www.ncpgambling.org/chat.
Self-Exclusion is a tool you can use if you want to take a break from gambling. It is a commitment you make to yourself by voluntarily agreeing not to gamble for a chosen time, online or at land-based venues. Self-exclusion is voluntary and confidential.
- If you wish to self-exclude from Mohegan Sun, select Option 1
- If you wish to self-exclude from ALL online gaming and mobile sports wagering in Connecticut, select Option 2
- If you wish to self-exclude from Mohegan Sun and ALL online gaming and mobile sports wagering in Connecticut, select Option 1 AND Option 2
Mohegan Sun Casino
To place yourself on the Mohegan Sun voluntary self-exclusion list, click here to Download the self-exclusion form. The form must be notarized, and a photo ID must be provided. Please mail the completed form to,
1 Mohegan Sun Blvd.
Uncasville, CT 06382
Online Gaming and Mobile Sports Wagering sites in Connecticut
To place yourself on the voluntary self-exclusion list for ALL online gaming and mobile sports wagering in Connecticut, please visit the Department of Consumer Protection visit website at: Online Self Exclusion.
The prevention of underage gambling is one of the most important aspects of responsible gambling and it is our policy to exclude from gambling those individuals that have not reached the legal age. The legal age for casino gambling in Connecticut is 21. Underage gamblers found on the gaming floor are subject to ejection and/or arrest.
For adults with an online gaming account, keep your sign-on information secure and set strong passwords to prevent children from using your account.