By Working Together, We Win Together
Have Good, Clean Fun
Wash your hands often
Swipe a wipe - For your safety, please sanitize your hands and wipe down your machine or table and chair before you play
Hand sanitizing stations have been added throughout the property and are available on each table game
At this time, smoking will not be permitted indoors anywhere. Please use designated smoking areas outside.
Safe In Your Room
Turn down service will not be offered at this time
Housekeeping will be limited on multiple night stays
Drive-Thru Testing Site Located at Thames Garage
Hours of Operation: Available daily from 7:30am - 5:00pm until further notice
Scheduling: Appointments are required and can be made by a physician placing an order or by utilizing our website. Answer a few questions and select an appointment time under MOHEGAN SUN THAMES GARAGE TESTING SITE
The website automatically generates an order
Who Can Get Tested?: Asymptomatic and symptomatic, all ages. If a child is under the age of 18, a parent or guardian must be present at the testing with him/her. All adults over 18 must bring a photo ID. Face masks are required. Unlimited tests per vehicle.
Billing: Insurance will be billed but we are not balance billing at this time (no cost to the patient)
Test Result Turnaround Time: Results may be available in as little as 48 hours
Test type: PCR (Swab)
Mandara Spa is currently operating under State restrictions related to the Personal Services sector. As of Wednesday, May 19th, some state restrictions will be adjusted, but these adjustments do not apply to the Personal Services sector.
For the most up-to-date information related to our offerings and limitations, please read the following document Current Spa Restrictions below or contact our Spa Concierge at 860.862.4500 during our hours of operation.
The Sky and Earth Towers are open and reservations are open to all guests. Hotel valet parking is available. We will not be offering turndown service and housekeeping will be limited during multiple night stays. All rooms will be cleaned and disinfected according to CDC guidelines including using sanitization fogging after each stay between guests.
FOR MORE INFORMATION
Casino of the Sky and Casino of the Earth are open with safety measures in place. We encourage players to please maintain social distancing when possible while playing on slot machines and at table games. Disinfecting wipes and hand sanitizer are located throughout the property for your use to wipe down machines or tables before you play. Playing cards, dice and high touch points will be cleaned and sterilized frequently.
Food & Beverage Safety
- Display menus will be used whenever possible. If multiple use menus are needed they will be disinfected after each use.
- Each table will be disinfected after each use.
Please check individual dining and bar pages to stay up to date on specific changes during this time.
At this time, no smoking will be permitted indoors. Please use designated smoking areas outside and maintain physical distance from other guests.
Sachem Lounge has reopened with new safety guidelines. The following rules are now in effect:
- Business Hours:
Leap & Above – Monday through Thursday
Ascend & Above – Friday through Sunday
- Limit of 4 people total (cardholder +3) at all times
- Due to limited seating, we will have a 1 hour time limit during busy times
- All guests must have a seat as we cannot allow extra guests to be standing
- Sachem Lounge is re-opening as a non-smoking area
Mohegan Sun will accept limited Charter Buses. Bus companies will need to book in advance. For questions, please send us an email at email@example.com or speak to your local bus carrier.
At this time, Aspire and Thirty Three amenities are unavailable. The Aspire Desk is open for hotel check-in for our Soar and VIP guests.
VIP's & Soar members and above can check-in at the Aspire check-in area. The check-in area is open from:
- Sunday - Thursday: 9:00am - 8:00pm
- Friday & Saturday: 9:00am - 10:00pm
Aspire amenities such as private concierge and bell service are not available. If a guest would like to drop off their luggage, they will be asked to pull up to the main Hotel lobby and self-park. A Bellman will be there to assist any Guest who requires assistance.
No food will be offered to any guest at check-in. Only sealed beverages such as bottled water and soft drinks will be available.