CONTACT A HOST
A team of hosts awaits you, ready to assist with every detail. Whether you are coming for dinner and a show or are planning a vacation, you can count on our team to make your stay an unforgettable experience. Thank you for choosing Mohegan Sun.
To speak to a host, please call 1.888.226.7711.
Dawn joined Mohegan Sun this past year and started as a VIP Lounge Representative before becoming an Executive Host. She enjoys meeting new people and being able to help them in every way possible. She strives to provide the best customer service and develops strong relationships with her guests by being compassionate and open to their needs. She is always smiling and strives to brighten your day by making your experience here at Mohegan Sun the best experience possible!
Barbara started her career at Mohegan Sun in 1999 and moved to the Executive Host Department with the addition of the Sky Casino and Hotel in 2001. Barbara believes she works at the most beautiful and extraordinary casino property in the Northeast. She wants to help all guests have a unique and enjoyable visit and her attention to detail matched with her experience will ensure every guest will have FUN while visiting Mohegan Sun!
Marilyn joined the Mohegan Sun family in 2012 as a part of an internship program and decided this was the right place for her. She has an Associate’s Degree in Marketing & Customers Service, a Bachelor’s Degree in Business Administration & a Master’s of Science in Business Organizational Management with a Minor in Marketing. She also speaks and writes fluent Spanish. Marilyn is a firm believer in the Mohegan Tribe’s “Spirit Of Aquai” philosophy. Her goal is to make every guest feel important and welcomed every time she interacts with them. “Communication is key when building a special rapport with guests, we aren’t the only casino around so if we want loyal guests then we have to provide them with exceptional customer service every time.”
Originally from Queens, New York Shaday joined the Mohegan Sun Executive Host team in April 2016. When it comes to guest service she believes that the guest is always right and will always come first. "Guest Service is something that you pick up from personal experiences. You want to treat guests the way you would want to be treated; with positivity, understanding, and a lot of care. Our key is to show guests that we are here to make their experience phenomenal and we expect nothing less."