2010 MEETINGS & CONVENTIONS GOLD KEY AWARD
The Gold Key Award goes to facilities that exuded professionalism, proficiency and quality. M&C readers selected the winning properties based on staff attitude, quality of meeting rooms, quality of guest services, food and beverage service, proficiency of handling reservations, availability of technical/support equipment and range of recreational facilities.
2010 CORPORATE & INCENTIVE MAGAZINE "AWARD OF EXCELLENCE"
Hotels chosen to receive this coveted award were selected by subscribers who voted for those that best served their corporate meetings and/or incentive travel programs during the year.
2010 ASSOCIATION CONVENTIONS & FACILITIES "DISTINCTIVE ACHIEVEMENT" AWARD
Properties chosen to receive this coveted honor were selected by subscribers who voted for those that best served their association meetings during the past year.
2010 CORPORATE MEETINGS & INCENTIVES "PARAGON" AWARD
Corporate Meetings & Incentives asked readers which hotels, resorts, and conference centers had best handled their meetings and incentive programs during the past year. Only 40 hotels were honored based on the meeting services' quality, and resorts were judged on atmosphere, services, and recreational amenities.
2010 INSURANCE & FINANCIAL MEETINGS MANAGEMENT WORLD-CLASS AWARD
This prestigious award is voted by the subscribers of this industry magazine for providing outstanding service to the insurance and financial business segments.
2010 MEETING EAST "BEST OF THE EAST" AWARD
Recognized by meeting planners for excellence in meeting service among hotels and resorts located in the northeastern part of North America.
2009 FINANCIAL & INSURANCE MEETINGS "PREMIUM CIRCLE" AWARD
Only 30 properties in North America were chosen as Premium Circle Award winners. Insurance and financial services meetings executives cast their ballots based on meeting room quality, staff, food and beverage service, convention services, guest-room quality, and audiovisual and technical support.
2009 SUCCESSFUL MEETINGS "PINNACLE" AWARD
The Pinnacle Award has earned a reputation as the most credible and prestigious symbol of excellence among meeting planners and hoteliers alike. "With all of the hospitality choices that meeting and event planners have these days, any property that wins a Pinnacle Award is obviously in the highest tier of quality in the hospitality field," said Vince Alonzo, Successful Meetings' Editorial Director.
2008 ASSOCIATION MEETINGS' "INNER CIRCLE" AWARD
Readers have chosen 40 hotel winners in North America. These select properties were selected for their high level of service, flexible function space, quality of food and beverage, and good value on room rates.
We wanted to be certain to extend our appreciation to Mohegan Sun and the staff for another outstanding meeting. Each year we are amazed at the flawless execution. All the meals are outstanding and the dessert is delightful, delicious and fun.
— Jim Cooper, ROA Chair
Ron Evans, Owner/Operator
Caryn Mofenson, ROA Administrator
When I arrived for the first time at Mohegan Sun I was impressed with the architecture of the buildings and the beauty of the foothills and river that nearly surround the site. Even more so, I was impressed with the genuinely warm and welcoming atmosphere our group experienced throughout our stay. They treated us like family and we all had a great time.
— George Chase
Chief Executive Officer
I must thank you and the entire staff at Mohegan Sun for partnering with Anheuser-Busch to execute our Region 1 Wholesaler Communication Meeting. You are the Nordstrom of the hotel industry! Your staff is empowered to create a positive guest experience and it shows at every level of your organization. Our experience will be the benchmark for all future meetings.
— Kathy Hastings, CMP, CMM
Regional Event Planner
CHRYSLER GROUP LLC, NORTHEAST BUSINESS CENTER
Our fourth consecutive year with Mohegan Sun was the best to date. Our 400 guests overwhelmingly found the facility and staff first class, on par with any of the top Las Vegas resorts. Everything and everyone is consistently upbeat. We look forward to next time.
— Ray Coppola
Five Star Training Manager
AGWAY AND THE AGWAY DEALER NETWORK
Mohegan Sun offers a convenient location and a conscientious staff that works with you before, during and after the event is over. They handle all our show's needs professionally and competently while providing our dealers with a first class stay.
— Deborah Rizza
The Mohegan Sun Team is quite simply, the best! They always have the client's best interest in mind, and tell me what I need before I even know I need it!
— Teri Lee Wedderspoon, CMP
Senior Conference Planner
Mohegan Sun has it all under one roof. They are one-stop shopping for creating a fabulous meeting or event. I can't say enough about the wonderful facilities & personnel.
— Kelly Lanktree
Assistant Manager, Special Events Marketing
GE CONSUMER & INDUSTRIAL SALES
Mohegan Sun over the past 4 years has been one of the most pleasant, memorable experiences in all my years of event planning. The guest rooms are impeccable, meeting and catering details virtually flawless. Mohegan Sun's attention to detail makes my job so much easier.
— Patty Bausch
F.W. DAVISON & COMPANY
I was deeply satisfied to find that every detail had been handled in the most efficient and professional manner possible. If called upon to plan another meeting of this nature, or any size, I would have no hesitation in having it at Mohegan Sun.
— Deana Collins
Manager, Marketing & Technical Communications
As a corporate planner, it is a pleasant surprise when a venue puts forth as much effort as I do to assist in the execution of an event. This is exactly what Mohegan Sun does best. Not only was there a staff member on call for me at all times, but they were extremely flexible with our planning requests. Mohegan Sun is the best place to hold a function!
— Tamarah Forcellina
CENTURY 21 REAL ESTATE LLC
Without question Mohegan Sun is the premier meeting destination in New England. Combine the incredible restaurants, shopping, gaming, entertainment and spa facilities and "world-class" is achieved. I would like to thank you and your staff for playing a significant role in helping us achieve our goal.
— Patrick Sullivan
Vice President Franchise Service
HADDON HOUSE FOOD PRODUCTS, INC
Throughout the years, Mohegan Sun has been exceptional. The knowledgeable team and their willingness to explore options beyond the norm have directly contributed to the overall success of our most important annual event. The excellent service, attention to detail, atmosphere, ambiance and the willingness to work side-by-side with our staff have made Mohegan Sun the only logical choice for our company.
— Donna M. Nelson
We were extremely happy with all facets of the conference, including the hotel and conference rooms, the banquet and your entire staff. They continually went above and beyond the call of duty to make our event a success. We commend and thank all of them.
— Curt W. Northrop
The sales and catering staff at Mohegan Sun is wonderful to work with! They are very attentive to our needs and provide extra attention to the details!
— Linda Cabral
It was no surprise that our annual trade show at Mohegan Sun was another huge success. There really is no better place than Mohegan Sun in the Northeast, and it's definitely the wonderful staff that made all of the difference.
— Susanne M. Mansir
CONNECTICUT EDUCATION ASSOCIATION
Our attendees were delighted with the fine service, excellent food and other amenities-all located in a magnificent setting. Mohegan Sun truly offers something for everyone. I can honestly say that all of the Mohegan Sun staff exceeded my expectations and we look forward to hosting meetings at Mohegan Sun for years to come.
— Elizabeth D. Antonopoulos, CMP Events Planner
FEDERATION OF AMERICAN HOSPITALS
I just wanted to thank everyone for a great meeting. I thought the program was timely and informative and the side activities excellent. The venue was great too, both as a hotel and a place to be. The food was really top flight too in my view. Thanks for all the effort in putting this together!!!
— Charles N. Kahn III
MORTGAGE BANKERS ASSOCIATION
Before I visited Mohegan Sun, I candidly didn't know what to expect. But after my stay there – WOW. The facilities are magnificent and the variety of activities are never ending. I have never had a bigger leap from my expectations to reality in terms of a venue. Life is really good at Mohegan Sun.
— Jonathan L. Kempner
President & CEO
GAS ALLIANCE MANUFACTURERS ASSOCIATION
Mohegan Sun was everything you promised and more. Although every aspect of the facility was first rate, the most impressive element of your operation was your people. Every Mohegan Sun employee I encountered was polite, friendly, outgoing and professional. Thank you for a wonderful four day experience.
— Jack W. Klimp
AMERICAN GAS ASSOCIATION
Job well done – you have an outstanding property.
— David N. Parker, CAE
President & CEO
AIR MOVEMENT & CONTROL ASSOCIATION INTERNATIONAL, INC.
I wanted to take this opportunity to thank you and all the staff of Mohegan Sun Resort for the absolutely fabulous time you offered us this week. Everything was done to perfection. Please pass my sincere thank you and appreciation for the wonderful time had at the resort.
I do hope that we are able to use Mohegan Sun as a site for one of the AMC International annual meetings!
— Barbara Morrison, CAE, IOM
ASSOCIATION MANAGEMENT SERVICES, INC.
Working with the staff of the Mohegan Sun prior to my arrival demonstrated the property's focus on customer service. Walking into the main lobby was all I needed to see to know that the commitment to excellence of the physical property matched the service level they had provided. Every detail was considered and delivered by the Mohegan Sun!
— Pamela Hemann
UNITED STATES TOUR OPERATORS ASSOCIATION (USTOA)
"The facilities at Mohegan Sun are very impressive, along with the staff and the goals that are set for the resort."
— Robert E. Whitley
"The events over the past weekend at Mohegan Sun were two of the most successful events we have had the pleasure of coordinating."
"The catering staff did a beautiful job setting up the ballroom for dinner. Presentation Services did an excellent job with the awards show and we enjoyed working with the entire crew."
— Jill McConville
NASCAR Touring Series Banquet & Events Coordinator
ASSOCIATION OF COMMUTER RAIL EMPLOYEES
"Your entire staff handled our event in a highly professional manner and created the environment which allowed this affair to be a huge success with our members."
"We would be more than happy to act as a reference and we look forward to many more future events at your wonderful facility."
— Ronald DeAndrus
Vice General Chairman
EDISON ELECTRIC INSTITUTE
Mohegan Sun is a spectacular property that exceeded everyone's expectations. The restaurants and food were fantastic, and the service team was terrific. I was also proud to present Mohegan Sun with the Centurion Medallion for being one of the top 100 hotels in the world.
— Tom Kuhn
President & CEO
RUBBER MANUFACTURERS ASSOCIATION
Mohegan Sun not only rolled out the red carpet for our event, they made the entire experience magical from start to finish. The most memorable aspect of the meeting was the staff. Every single person made us feel most welcome. My hat is off to you for creating such a wonderful atmosphere from start to finish.
— Donald B. Shea
President & CEO
ASSOCIATION FORUM OF CHICAGOLAND
In 26 years of managing associations and planning meetings, I can truly say that I have never experienced greater warmth and professionalism. Mohegan Sun can rightfully claim a place with the best venues for association meetings and conventions.
— Gary LaBranche, CAE
President & CEO