Our professional front desk staff will assist you with check-in and check-out and guest room assignments in a prompt and courteous manner. All efforts will be made to accommodate your guest room requests based on availability.
Whether it's a gourmet food basket or some milk and cookies, the sky's the limit at the hotel at Mohegan Sun. Hotel staff is available to get you what you want, when you want it. From premium gift baskets to champagne & strawberries to fruit & vegetable platters, if you want it, we'll get it to you.
Located in the main lobby of the hotel, our Hotel Concierge staff will assist with providing property and local maps, information about area events or just basic inquiries about the history of Mohegan Sun and the Tribe.
Upon your arrival, our bell staff will greet and assist each guest with luggage handlings. All luggage will be stored prior to check-in or after check-out as needed and based on guest room availability. The bell staff can also provide guest services such as organizing luggage pulls, amenity deliveries, morning newspapers and transportation departures. Guest room deliveries are available at $5.00 per room, per delivery.
In addition to ample on-site parking, our valet service is open 24 hours a day, seven days a week, to accommodate all your needs.
Special Needs Access
Committed to ensuring all guests have an amazing experience, Mohegan Sun has implemented numerous amenities to ensure each guest has proper access throughout the property.
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