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What is the best way to receive information about Mohegan Sun?
The best way to obtain information about Mohegan Sun is to visit our web site, mohegansun.com or call 1.888.226.7711 to speak with one of our representatives who can answer questions and send you a brochure. What is the number for Lost and Found? Lost and Found: 860.862.7455 Do you have wheelchairs? Wheelchairs are available at any of our coat check locations. Coat checks are located at each of our three entrances. For motorized scooter rentals please contact our Transportation Services Reservation Center at one of the following numbers: Toll Free: 1 888.320.4577 Local: 860.862.8125 Does Mohegan Sun have a stock symbol? Mohegan Sun does not have a stock symbol. It is a private company. Do you have gift certificates? You can purchase gift certificates online, at the Box Office located in the Spring Gateway, or at any property retail outlet. Please call 860.862.8499 for more information. Do you offer Family Assisted Restrooms? Mohegan Sun has three "Family Assisted Restrooms " for guests with special needs. These restrooms are located outside Keno, Kid 's Quest and between the Sky Buffet and Rain. For more information view our online property map. When did Mohegan Sun open? Mohegan Sun opened on October 12, 1996 as a spectacularly themed gaming and entertainment complex in southeastern Connecticut - the heart of the state's tourism offering. Although actual construction took less than a year to complete, the development project took nearly four years to conceive from start to finish. Where is the planetarium dome? The world's largest, most spectacular planetarium dome bathes the Casino of the Sky in an ever-changing display of sparkling constellations. It is located directly above Wombi Rock. Is there a minimum age to view the planetarium dome? Our planetarium dome above the Casino of the Sky is intended only for visitors 21 years of age and older. No one under age will be admitted, even if accompanied by an adult. How tall are Taughannick Falls? Taughannick Falls is 55 feet high, thundering down from a fissure into a massive crystalline boulder. What are the busiest times of the year at Mohegan Sun? Occupancies are usually highest in July and August. What are the age restrictions at Mohegan Sun's restaurants? Anyone under the age of 21 must be accompanied by a parent or legal guardian in any restaurant that serves alcohol. A legal guardian is a spouse, or other adult that has the legal responsibility for a minor. What internet browsers do you recommend? The Mohegan Sun web site is best viewed using Netscape® version 4.x or later or Internet Explorer version 4.x or later. I would like to plan a wedding at Mohegan Sun. Who do I contact? To coordinate a memorable event on your wedding day or to receive more information on Mohegan Sun's Wedding Services, please contact us at 860.862.8970.
Where should I redeem my "coin free" tickets for cash?
To redeem tickets for cash, guests simply visit one of Mohegan Sun's more than 50 ticket redemption kiosks or nine cashiering booths conveniently located throughout the casinos. What are comps? At Mohegan Sun, comps are known as Player's Club points. Points are earned while you wager at Slots, Tables, Keno or in our Race Book. These points then can be used to purchase anything you like, anywhere within Mohegan Sun. How do I get rated? Easy...first be sure to become a Player's Club member. Membership is free and it only takes a few minutes to join. Simply present your valid identification at any Player's Club booth for your personalized account and start earning valuable points today! After receiving your personal Player's Club card, it should then be inserted in your slot or video poker machine every time you play, or presented to the dealer when you play any table game. The dealer will alert the floor person who will track the amount of time, your play and your average bet to help you earn valuable club points good towards food and beverage, entertainment, exclusive merchandise and more! What do I have to do to get complimentaries? Points are earned based upon your average bet and length of play. Where can I obtain Win/Loss and W2G forms? Win/Loss and W2G forms are available for download by clicking the links below.
How do I redeem my points? Simply present your card with valid identification (or PIN number) and points will be automatically debited from your account. Be sure to check your point balance prior to redemption by inserting your card in any Slot or Video Poker machine and viewing the reader display. For more information clcik here. How can I correct a misspelling on my Player's Club card? To fix the misspelling on your Player's Club card, simply go to any Player's Club booth the next time you visit Mohegan Sun. We will reissue you a new card with the correct spelling. How can I change my PIN number? If you would like to change your PIN number or have forgotten the number, visit one of the Main Cages. How many slot machines do you have? Mohegan Sun has more than 6,000 of the newest slot machines available. What denominations are the slot machines? Mohegan Sun offers slot machine denominations of $.01, $.05, $.25, $1.00, $5.00, $10.00, $25.00, $100.00 and the only $500.00 machine in New England. Half-Cent - It’s the latest trend in slot machines and only Mohegan Sun has it. The Northeast’s premier entertainment destination has installed 20 half-cent slot machines in its Casino of the Earth and Casino of the Sky. What are your table minimums? The posted table limits at Mohegan Sun are $10.00 to $5,000. How can I learn to play the table games? Please ask your dealer or refer to our gaming guide. You can also learn about the individual games in the gaming section of our website. Do you offer Bingo? We no longer offer Bingo at Mohegan Sun. Do you offer a smoke-free casino? Mohegan Sun has two smoke-free areas. Click here for more information. Do you have any dog racing or harness racing at your facility? Mohegan Sun Race Book showcases all major thoroughbred, harness and greyhound races from across the country, along with Jai-Alai competitions 16 hours a day, seven days a week. Where is the planetarium dome? The world's largest, most spectacular planetarium dome bathes the Casino of the Sky in an ever-changing display of sparkling constellations. It is located directly above Wombi Rock. Is there a minimum age to view the planetarium dome? Our planetarium dome above the Casino of the Sky is intended only for visitors 21 years of age and older. No one under age will be admitted, even if accompanied by an adult. How tall are Taughannick Falls? Taughannick Falls is 55 feet high, thundering down from a fissure into a massive crystalline boulder.
How many guest rooms are there at Mohegan Sun?
Do you have a spa?
Yes, Elemis Spa at Mohegan Sun stretches over 20,000 square feet and encompasses 15 spa-therapy rooms, 2 multi-therapy suites, a full service hair and nail salon, complete fitness center with aerobic studio and gymnasium and a separate men and women's relaxation area. From mud therapy and Shiatsu massage to European facials and seaweed wraps, you won't find a more complete array of luxurious treatments. Are appointments necessary at the spa? Yes, appointments are recommended due to the high number of guests that stay at Mohegan Sun. Please call 1.866.877.MOHEGAN or 860.862.4500. Reservations are accepted up to one month before your scheduled arrival. Mohegan Sun guests may call ext. 24500 or press the Spa button on your phone. What are the spa hours? The spa, salon and Elemis Time to Spa shop are open Monday through Thursday from 7:00am to 10:00pm, Friday through Sunday 7:00am to 11:00pm. The Fitness Center is open Monday through Thursday from 6:00am to 10:00pm, Friday through Sunday 6:00am to 11:00pm. What is the minimum age for spa treatments? Spa guests must be 18 years old to use the facilities and have private spa treatments. Children of any age are permitted to have salon services when accompanied by an adult. Does Mohegan Sun have a pool? Yes, our world-class spa, salon and fitness center features a 10,000 square-foot solarium with an indoor/outdoor swimming pool. Is there a fitness center at the hotel? Yes, there is a full-service health club and spa located at the hotel. The Elemis Spa at Mohegan Sun features a variety of equipment, such as advanced cardiovascular machines as well as a variety of personal training sessions and invigorating workout classes.
How many restaurants are there at Mohegan Sun?
With more than thirty different restaurant and dining options, an endless array of culinary delights awaits at Mohegan Sun. From bountiful buffets to casual dining to renowned gourmet restaurants, every bite is a palate-pleasing, unforgettable experience. Can I make dinner reservations online? Mohegan Sun does not currently offer online dining reservations. Reservations can be made by calling call toll-free 1.888.226.7711, extension 27500. What are the age restrictions at Mohegan Sun's restaurants? Anyone under the age of 21 must be accompanied by a parent or legal guardian in any restaurant that serves alcohol. A legal guardian is a parent or other adult that has the legal responsibility for a minor.
What kind of shops does Mohegan Sun offer?
The Shops at Mohegan Sun retail experience offers over thirty fine shops and boutiques in a breathtaking two-story atrium. Featured shops include Discovery Channel Store, Godiva Chocolatier, Nostalgia, Lux Bond and Green, Boccelli, Landau, Yankee Candle, Brookstone, Oriental Fine Arts and Crafts, The Golf Shop, Sunglasses USA, Old Farmer's Almanac General Store, Cache, Trailblazer, Cascade Electronics and more. Learn more about The Shops at Mohegan Sun » Can I purchase logo apparel? Yes, Clay Pipe, located in the Shops at Mohegan Sun, and Everything Under the Sun, located in the Spring Gateway feature logo apparel. You will also find a variety of logo apparel and novelty items in our Mohegan Sun Essentials stores. Learn more about shopping » Is there a gift shop at Mohegan Sun? Yes, there are several Mohegan Sun logo stores located throughout the property. You can take home Mohegan Sun souvenirs or gifts, including t-shirts and caps, mugs, postcards, housewares, crafts and more! Learn more about shopping » Do you have clothing boutiques at Mohegan Sun? Yes, Mohegan Sun features a wonderful mix of distinctive shops and name brands for every taste at The Shops at Mohegan Sun. Learn more about Apparel and Fashion »
What type of entertainment does Mohegan Sun offer?
Legendary entertainers. Major sporting events. World-renowned stage shows. You'll find them all at Mohegan Sun. From free nightly performances by today's top stars in the stunning Wolf Den to the new, 10,000-seat Mohegan Sun Arena to the 300-seat Cabaret and the one of a kind, three-story, onyx and alabaster mountain with lounge, Wombi Rock, every night is a legendary entertainment experience. Visit the entertainment section of our website or call our entertainment hotline at 1.888.226.7711 extension 27163 for the latest schedule. Where do I find out about Mohegan Sun's entertainment? You can find out about our daily free performances at the Wolf Den and our premier entertainment in our 300-seat Cabaret and 10,000-seat Mohegan Sun Arena by going to the entertainment section of our website. How many seats does the Mohegan Sun Arena have? The Mohegan Sun Arena seats 10,000. How many seats does the Cabaret theater have? The Cabaret seats 300. Where can I find a seating chart for the Mohegan Sun Arena and the Cabaret? A full seating arrangement is available on our entertainment pages. View seating chart » Where can I purchase tickets to sports and entertainment? You can purchase tickets for any Mohegan Sun Arena or Cabaret show right on-site at our Box Office located in the Spring Gateway or from ticketmaster.com. As an added convenience, casino guests may pay for show tickets using cash, credit cards or Player's Club points. Instantly receiving concert tickets also eliminates will call pick-up. In addition, you have a floor plan of the venue available to you; allowing you the option of selecting the seats you wish to purchase. All Box Office ticket purchases are waived of all sales and service charges. What are the hours for the on-site Box Office? Box Office Hours: Sunday - Thursday: 10:00 am - 8:00 pm Friday and Saturday: 10:00 am - 12:00 am Does the Wolf Den have reserved seating? Due to limited seating, we do not make reservations for Wolf Den shows. Lines form early and seats are given to those in line until we are at full capacity. We do occasionally run radio promotions awarding reserved seating in the Wolf Den. What does "will call" mean? Will call enables you to pick up tickets prior to a show, and generally opens 3 hours before a show. Can tickets be purchased with points from my Player's Club card? Yes, you can use your Player's Club points for Mohegan Sun's world-class sporting events and legendary entertainment. Visit our on-site Box Office to redeem your points for valuable tickets. Does Mohegan Sun have a nightclub or dancing? Yes, in the heart of the nightlife at Mohegan Sun is Lucky's Lounge, the east coasts first Las Vegas lounge, the Dubliner, an authentic Irish pub, and Ultra 88 Night Club, with a 400 square-foot dance floor and a state-of-the-art sound system. Numerous lounges and bars can also be found throughout Mohegan Sun. Mohegan Sun also has numerous lounges and bars located throughout the property. Learn more » What types of activities can be found near Mohegan Sun? Mohegan Sun is at the heart of New England's most popular activities and attractions, from blazing fall foliage and covered bridges to local vineyards and yachting on Long Island Sound. Hunt for antiques, visit the past at Mystic Seaport, enjoy a show at a historic theater, hone your golf or tennis game or rocket through the snow at one of the country's finest ski slopes. Is there golf near Mohegan Sun? You can hit the links at more than a dozen nearby golf courses, each surrounded by the rolling hills and peaceful countryside of southeastern Connecticut. Where is the planetarium dome? The world's largest, most spectacular planetarium dome bathes the Casino of the Sky in an ever-changing display of sparkling constellations. It is located directly above Wombi Rock. Is there a minimum age to view the planetarium dome? Our planetarium dome above the Casino of the Sky is intended only for visitors 21 years of age and older. No one under age will be admitted, even if accompanied by an adult. How tall are Taughannick Falls? Taughannick Falls are 55 feet high, thundering down from a fissure into a massive crystalline boulder.
Where is Mohegan Sun located?
Mohegan Sun is conveniently located between four major East Coast cities: New York, Boston, Hartford and Providence, and less than one hour away from two international airports. Mohegan Sun is a breeze to get to by air, road, rail or sea. How far is the airport from Mohegan Sun? Mohegan Sun is just a short drive from Hartford's Bradley International Airport and Providence's T.F. Green International Airport. Each offers direct, non-stop flights from more than 35 major cities, via several national and regional airlines, including American, Continental, Delta, MetroJet, Northwest, Southwest, United Airlines, US Airways and others. One-stop service is provided from dozens of additional cities. Visit www.bradleyairport.com or www.pvd-ri.com for specific information. How do I get to Mohegan Sun? Mohegan Sun is conveniently located only minutes off Interstate 395 in Uncasville, Connecticut. Mohegan Sun's exit and access road provide smooth, four-lane driving all the way to the front door and waiting valet service. Can I arrive by train? Fast, convenient rail access from major Northeast cities to New London - just 20 minutes to Mohegan Sun - is provided by Amtrak. For more information on Amtrak schedules, or to make reservations call 1.800.USA.RAIL or visit www.amtrak.com. Are there any ferries to Mohegan Sun? Traveling to Mohegan Sun from Long Island is smooth sailing on the high-speed Orient Point Ferry - departing from Long Island every morning, seven days a week, every day of the year and arriving in New London, Connecticut just 45 minutes later. The Port Jefferson Ferry provides convenient service from Long Island to Bridgeport - just an hour to Mohegan Sun via Interstate 95. Learn more » Are there line buses to Mohegan Sun? Line Run buses operate on a regular schedule, through different markets. Tickets for Line Run buses are sold at bus depots and various convenience stores in towns throughout New England and Long Island. Learn more about bus packages » How do I set up a charter trip? Charter trips are set up through "group leaders" and allow friends, colleagues, church groups and other organizations to come together and enjoy the action-packed excitement of a Mohegan Sun outing. More than 1,000 charter bus companies have our bus package pamphlets. Is there public transportation to Mohegan Sun? You can find more information about public transportation by calling our toll free number, 1.888.226.7711 or 1.888.770.0140 for bus information. Can I get directions to Mohegan Sun? To get directions, travel time, and miles from your location to Mohegan Sun, please visit the directions section of our website, or click here. Where do I find bus locations? Please go to our website for a list of bus locations. You can also find more information about public transportation by calling our toll free number, 1.888.226.7711. Do you have a place to park an RV? RVs and oversize vehicles can park at the Winter surface lot. There are no hook-ups. Do you offer valet parking? 24-hour valet parking service is available at the Sky, Hotel and Summer Valet porte-cocheres. Is valet parking complimentary? Yes, valet parking is complimentary. The recomended gratuity is $5.00. Where do I park? With more than 13,000 on-site patron parking spaces, parking at Mohegan Sun is never a hassle, whether you are visiting the Casino of the Earth or the Casino of the Sky. Please visit the Plan Your Visit section of our website. Where is the closest gas station? The 24-hour Mohegan Sun MOBIL gas station and convenience store, located on the outbound lanes of Mohegan Sun Boulevard, provides quick and easy access. You can even use your Player's Club points!
Kids QuestDoes Mohegan Sun offer babysitting services?Yes, Mohegan Sun features Kids Quest, a 15,000 square-foot child care space, which includes an activity center for children 6 weeks to 12 years old and a non-violent video arcade. Kids Quest is staffed by licensed professionals who are trained in first aid and CPR. Learn more » How will I know who will be watching my children? The Kids Quest department has on-staff professionals trained in CPR and they are first aid certified. What are Kids Quest's hours? Kids Quest is open seven days a week. Reservations can be made by calling toll free 1.888.226.7711. Hours: Monday - Thursday: 10:00 am - 11:00 pm (summer: 9:00 am - 12:00 am) Friday: 10:00 am - 2:00 am (summer: 9:00 am - 2:00 am) Saturday: 9:00 am - 2:00 am Sunday: 9:00 am - 11:00 pm What are the Kids Quest rates? The cost is $7.50 per hour for children 3 to 12 years of age. $8.00 per hour for babies 6 weeks to 3 years. Members of Mohegan Sun Player's Club can use points to pay for child care. Nutritious meals are provided for an additional $5.75. Cyber QuestWhat is Cyber Quest?Cyber Quest arcades are unique, well lit and only offer non-violent games. Players are challenged by the ever-changing high-tech video lineup. The arcades consistently provide the latest and greatest ticket and video games. There are a wide variety of novelty games with prizes in them, such as the cranes, Drill-o-Matic, and Sports Arena. Some of the more popular video games include Eighteen Wheeler, Jurassic Park, The Lost World, Daytona USA 2, Cruisin' Exotica, Jambo Safari, and Crazy Taxi. And kids love to try their skill on redemption games like Titanic, Cyclone, Big Haul, Dozers, Skee-Ball, and Super Shot. The redemption games are games of skill which guests can win tickets. The tickets can be redeemed for prizes, and we offer a wide variety of popular prizes, including electronics and plush toys. Learn more » What is the cost? It costs nothing to enter Cyber Quest. All games require tokens that can be purchased for $0.25 each. Games generally require between one and four tokens for one credit. What age groups does Cyber Quest serve? Cyber Quest serves guests of all ages. An adult must accompany children under 12. Is there staff on hand? Staff members professionally supervise the center. Can I drop off my teenager like I drop off my younger children at Kids Quest? Anyone over 12 years of age may be in Cyber Quest and will be supervised, unlike Kids Quest which is responsible for children until the parent returns. Is there a minimum age to view the planetarium dome? Our planetarium dome above the Casino of the Sky is intended only for visitors 21 years of age and older. No one under age will be admitted, even if accompanied by an adult.
Can I search your employment listings online?
You can find our current job openings and apply online by going to our employment page, or click here. How often is the employment page updated? The employment page is updated on a daily or weekly basis as needed. Can I apply and submit my resume online? You can find our current job openings and apply online by going to our employment page. Can you mail me an employment application? We do not mail employment applications. You can either apply at Mohegan Sun or online at mohegansun.com. How many employees work at Mohegan Sun? Nearly 10,000 people are employed at Mohegan Sun. What are Mohegan Sun's Core Values? Blowing Away the Customer Developing Passionate and Dedicated Employees Continuously Striving for Perfection Bottom Line Performance What kind of benefits does Mohegan Sun offer? Please visit our employment benefits page.
Are there meeting and convention facilities for our group?
Yes. Mohegan Sun features over 100,000 square feet of flexible meeting and function space, accommodating groups from ten to 5,300 people. The 40,000 square-foot Uncas Ballroom - the Northeast's largest - is divisible into ten separate meeting rooms and is adjacent to a full-service, fully staffed banquet kitchen and 14,000 square feet of exquisite pre-function space - perfect for memorable receptions. For more information, please visit the Meeting Planning section of our website. Is there an area on property where I may conduct business? Mohegan Sun features on-site, leading-edge audio/visual technology, a professionally managed business center, and two centrally located group registration suites with fully functional headquarters just a few feet away from your meetings. The business center is available for use throughout your business day, featuring individual work stations with Internet access, printers, copiers, cellular telephone and pager rentals. Is there a way for me to conduct business via my laptop from my hotel room? Yes, each room is equipped with the latest business technologies, including dual-line telephones, speakerphone and ultra-fast T-1 Internet connections. What is the fax number for the hotel? The fax number at the Hotel Business Center is 860.862.3794. If you have a fax sent to the hotel, please make certain that your name and room number appear on the fax. What size groups can be hosted at Mohegan Sun? Mohegan Sun has a variety of flexible space for any size meeting or function. With thirty conference and breakout rooms, Mohegan Sun can accommodate from ten to 5,300 people. Or choose from 19 meeting rooms designed expressively for small groups - each featuring convenient state-of-the-art audiovisual equipment and access to the hotel lobby and Mohegan Sun's vast array of restaurant and dining options. What are the qualifications of your conventions staff? Our convention services management staff is 100% CMM or CMP certified to manage every detail of your functions. Our dimensions are certified by PCMA, and capacities are determined using Convention Industry Standard seating ratios. How large is your ballroom? The 40,000 square-foot Uncas Ballroom is the Northeast's largest ballroom. It is divisible into ten separate meeting rooms and is adjacent to a full-service, fully staffed banquet kitchen and 14,000 square feet of exquisite pre-function space. |
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Mohegan Sun is your Connecticut destination for casino excitement surrounded by top entertainment,
gourmet dining, premier shopping, luxury hotel, spa and pool. View site map »
© 2008 Mohegan Sun. All rights reserved. Legal/Privacy. 1 Mohegan Sun Boulevard, Uncasville, CT 06382
1.888.777.7922 For Hotel Reservations 1.888.226.7711 For General Information
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